ICE Bioscience ICE Bioscience ICE Hub

ICE Hub · iPhone & iPad

Support & privacy

支持与隐私政策

ICE Hub · iPhone & iPad · English

Privacy policy

ICE Hub is provided by ICE Bioscience INC. (北京爱思益普生物科技股份有限公司). This policy explains information handling for scientific-resource browsing and personal conference records on iPhone and iPad. It applies to the first App Store release, which does not include quotation-system access, company-cloud uploads or company-account sign-in.

Effective date ·
In this section
  1. 1. Information stored on your device
  2. 2. Online resources and service providers
  3. 3. Poster OCR and voice transcription
  4. 4. Permissions and your choices
  5. 5. Retention, backups and deletion
  6. 6. Sharing and contacting support
  7. 7. Privacy requests and security
  8. 8. Intended audience and policy changes
  9. 9. Operator and contact

1. Information stored on your device

ICE Hub stores favorites, recent searches, interface settings, catalog cache, document previews and downloaded documents in the app's local storage. Personal conference records may include poster photos, thumbnails, recognized poster text, the associated conference, text notes, audio recordings, transcripts and your edits.

These personal conference records are not automatically uploaded to an ICE application backend or shared company library. No account registration is required. The native app does not integrate advertising SDKs, advertising-identifier collection, cross-app tracking code or a user-profile service. Websites and network services opened through the app may process connection information as described below.

2. Online resources and service providers

ICE Hub connects to the internet to retrieve the resource catalog, images, documents and webpages. The catalog is delivered through a third-party hosting service. Official scientific content is principally served by en.ice-biosci.com. Conference-organizer links and other external links may lead to separately operated websites.

When a request is made, the receiving website and its hosting or delivery providers receive ordinary connection information, such as your IP address, request time, requested address and browser or client information. These services may retain connection records to operate the service, resolve faults or protect security; their practices and retention arrangements can differ. Contact us for information about the catalog and official-content services relevant to your visit.

The in-app reader loads original webpages and focuses their visual presentation on the main content. It does not block all webpage scripts, cookies or additional requests. Webpages may load their own services or process connection and session information. The reader uses a non-persistent WebKit data store; this does not mean that no information is processed during a visit or retained by a website. Separately operated websites and destinations apply their own privacy information and controls.

The first release does not automatically send your local conference photos, OCR text or notes to the catalog or scientific-content hosting services. User-initiated Apple speech recognition and sharing have separate processing boundaries, explained below.

3. Poster OCR and voice transcription

Poster text recognition uses Apple Vision on your device. ICE Hub saves the full recognized text for searching and does not send poster images or OCR text to an external AI or OCR service.

Voice notes are recorded only when you start a recording. On supported devices running iOS or iPadOS 26 or later, ICE Hub prefers Apple's on-device transcription; the system may need to download language-model assets. A compatible Apple speech-recognition path requires on-device recognition when supported. If on-device recognition is unavailable, including after a compatibility fallback, a transcription request may send the selected recording to Apple's speech service and require a network connection. Transcription is therefore not guaranteed to be offline on every device or in every language.

You can choose not to record or transcribe, revoke microphone or speech-recognition permission in system Settings, keep audio when transcription fails, edit a transcript, or remove audio while retaining the note. Apple's processing is governed by Apple's privacy information and your system settings.

4. Permissions and your choices

  • Camera: requested when you choose to take a poster photo. The result is saved in ICE Hub, not automatically added to your personal Photos library.
  • Photos: the system photo picker imports only the item you select. ICE Hub does not delete the original item in your Photos library.
  • Microphone and speech recognition: used for the recording and transcription functions you initiate, not for background listening. Denying them does not prevent resource browsing or text notes.
  • Calendar: Add to Apple Calendar presents Apple's event editor for you to review and confirm. ICE Hub does not read or enumerate your calendars, check for duplicates, or silently save events.

5. Retention, backups and deletion

Local records remain until you remove them, delete the app and its data, or the system clears applicable caches. You can remove favorites, downloaded documents, captures and notes through their relevant controls. Deleting a capture removes ICE Hub's photo copy and text index, not your original Photos-library item. Removing note audio can preserve the note text and transcript.

The first release has no company-cloud restore or automatic cross-device synchronization for these records. The Event Notes directory is marked to be excluded from system backups. Other app data, including captures, may enter iCloud or computer backups according to your device settings and system behavior. System backups are separate from an app-operated upload. Copies already in backups or a sharing destination must be managed in those systems.

Information that you send to us for support is handled for responding to your request and resolving the issue. Retention is assessed according to the request's purpose, any continuing security or dispute-handling need, and applicable legal requirements, rather than an indefinite period. You may contact us to ask about the applicable retention arrangement or request deletion. Network-service records can be retained separately by the relevant website or delivery provider; contact us about the catalog and official-content services, or consult the separately operated website's privacy information.

Before deleting the app or changing devices, share or export important records. Changing the interface language does not translate or delete your records or website materials. We cannot remotely recover records that remain only in your app.

6. Sharing and contacting support

When you choose Share, ICE Hub passes the selected content to the destination you choose in the system share sheet. That destination applies its own access, storage and privacy rules. Obtain the necessary authority and permission before photographing, recording or sharing another person's information, confidential scientific work or restricted conference materials.

If you email omkt@ice-biosci.com, we receive your email address, message and any attachments you choose to send. Provide only what is necessary to resolve your request. Do not send passwords, access tokens, patient information, private recordings or confidential documents. Support does not automatically receive your local notes or poster photos.

7. Privacy requests and security

For questions or requests about personal information the company actually holds, contact omkt@ice-biosci.com. Subject to applicable law, you may request access, correction, deletion or information about processing, retention and relevant service providers. We may ask for information reasonably necessary to identify and handle your request. Local records that you have never shared with us cannot be retrieved or deleted remotely by us; use the app and system controls for those records.

ICE Hub uses the operating system's app sandbox and HTTPS for its configured resource catalog and scientific-resource requests. Your device security, system backups and chosen external services also affect information protection. No security measure can guarantee absolute protection.

8. Intended audience and policy changes

ICE Hub is intended for professional scientific reference and conference work, not as a child-directed service. It is not a medical device and does not provide patient-specific diagnosis or treatment advice. Scientific materials may discuss diseases, medicines and preclinical research.

This policy takes effect on October 23, 2026. We will update the policy and its date if information-handling practices change. Material changes, such as adding accounts, cloud uploads or new data-processing services, will be explained through an appropriate notice and any choices required by applicable law.

9. Operator and contact

Operator: ICE Bioscience INC. / 北京爱思益普生物科技股份有限公司.

Privacy and support: omkt@ice-biosci.com.

ICE Hub · iPhone 与 iPad · 简体中文

隐私政策

ICE Hub 由北京爱思益普生物科技股份有限公司(ICE Bioscience INC.)提供。本政策说明 iPhone 和 iPad 上的科研资料浏览及个人会议记录功能如何处理信息,适用于首个 App Store 发布版本。本版不包含报价系统、公司云上传或公司账号登录。

生效日期 ·
本节目录
  1. 1. 保存在您设备上的信息
  2. 2. 在线资料与服务提供方
  3. 3. 海报文字识别与语音转录
  4. 4. 权限与您的选择
  5. 5. 保留、备份与删除
  6. 6. 主动分享与支持沟通
  7. 7. 隐私请求与安全措施
  8. 8. 适用人群与政策更新
  9. 9. 责任主体与联系

1. 保存在您设备上的信息

ICE Hub 在 App 本地存储中保存收藏、近期搜索、界面设置、资料目录缓存、文档预览和已下载文档。个人会议记录可包括海报照片、缩略图、海报识别文字、关联会议、文字笔记、录音、转录文字及您作出的编辑。

这些个人会议记录不会自动上传至爱思益普应用后端或公司共享资料库。本版无需注册账号。原生 App 未集成广告 SDK、广告标识符采集、跨 App 跟踪代码或用户画像服务。通过 App 访问的网站和网络服务,仍可能按下文所述处理连接信息。

2. 在线资料与服务提供方

ICE Hub 需要联网获取资料目录、图片、文档及网页。目录通过第三方托管服务提供,官网科研内容主要由 en.ice-biosci.com 提供。会议主办方或其他外部链接可能指向独立运营的网站。

发起网络请求时,接收网站及其托管、内容交付服务会接收到 IP 地址、请求时间、访问地址及浏览器或客户端信息等常规连接信息。相关服务可能为运行服务、排查故障或保障安全而保留连接记录,不同服务的处理方式及保留安排可能不同。如需了解与您访问有关的目录及官网资料服务,可通过本政策中的邮箱联系我们。

App 内阅读器会加载原始网页,并将显示重点放在正文内容上;它并不阻止所有网页脚本、Cookie 或额外请求。网页可能加载自身使用的服务,或处理连接与会话信息。阅读器使用非持久化的 WebKit 数据存储,但这不代表访问期间不处理信息,也不代表网站端不保留信息。独立运营的网站和您选择的外部服务适用其各自的隐私说明及控制方式。

首版不会将您本地的会议照片、OCR 文字或笔记自动发送给目录或官网科研内容的托管服务。您主动发起的 Apple 语音识别和分享另有处理边界,见下文说明。

3. 海报文字识别与语音转录

海报文字识别由设备上的 Apple Vision 完成。ICE Hub 将整张海报的识别文字保存为检索索引,不会把海报图像或 OCR 文字发送至外部 AI 或 OCR 服务。

语音笔记仅在您主动开始录音后记录。对于运行 iOS 或 iPadOS 26 及以上系统且支持相应能力的设备,ICE Hub 优先使用 Apple 本机转录;系统可能需要下载语种模型资源。兼容的 Apple 语音识别路径在支持本机识别时要求使用本机识别。如果无法使用本机识别,包括发生兼容回退时,转录请求可能将所选录音发送至 Apple 语音服务并需要联网。因此,并非所有设备或语种均能离线转录。

您可以不使用录音或转录,在系统设置中撤回麦克风或语音识别权限,在转录失败后保留录音,编辑转录文字,或删除音频并保留笔记。Apple 的处理适用其隐私说明及您的系统设置。

4. 权限与您的选择

  • 相机:在您选择拍摄海报时申请。拍摄结果保存在 ICE Hub 内,不会自动加入个人照片图库。
  • 照片:系统照片选择器仅导入您选中的项目。ICE Hub 不删除个人照片图库中的原图。
  • 麦克风和语音识别:用于您主动发起的录音和转录,不用于后台监听。拒绝授权不影响浏览资料或填写文字笔记。
  • 日历:“添加到 Apple 日历”会打开 Apple 事件编辑器,由您检查并确认。ICE Hub 不读取或枚举日历,不检查重复条目,也不会静默保存事件。

5. 保留、备份与删除

本地记录会保留至您主动删除、通过系统删除 App 及其数据,或系统清理适用的缓存。您可以通过相应功能移除收藏、下载文档、会议拍摄记录和笔记。删除拍摄记录仅移除 ICE Hub 内的照片副本与文字索引,不删除照片图库原图;移除笔记音频时,可以保留笔记文字与转录内容。

首版不提供上述记录的公司云端恢复或自动跨设备同步。会议笔记目录被标记为不参与系统备份;其他 App 数据(包括拍摄记录)可能根据您的设备设置及系统行为进入 iCloud 或电脑备份。系统备份不同于 App 主动上传;已存在于备份或分享目的地的副本,应在相应系统中管理。

您为寻求支持而发给我们的信息,用于回复请求和解决问题。保留期限根据请求目的、持续存在的安全或争议处理需要及适用法律要求判断,而非无限期保留。您可联系我们了解适用的保留安排或申请删除。网络服务记录可能由相应网站或内容交付服务另行保留;目录与官网资料服务可向我们咨询,独立运营的网站请同时参阅其隐私说明。

删除 App 或更换设备前,请先分享或导出重要记录。切换界面语言不会翻译或删除您的记录及官网资料。对于仅保存在 App 内的记录,我们无法远程恢复。

6. 主动分享与支持沟通

选择“分享”后,ICE Hub 会将选定内容交给您在系统分享面板中选择的目的地,其访问、存储及隐私规则由对应服务决定。拍摄、录制或分享他人信息、保密科研成果或限制传播的会议材料前,请取得必要的授权与许可。

向 omkt@ice-biosci.com 发送邮件时,我们会收到您的邮箱地址、邮件内容及您主动附带的文件。请只提供解决问题所必需的信息,不发送密码、访问令牌、患者信息、私人录音或机密文件。支持团队不会自动收到 App 本地的笔记或海报照片。

7. 隐私请求与安全措施

如需咨询或就公司实际持有的个人信息提出请求,请联系 omkt@ice-biosci.com。依据适用法律,您可以申请查阅、更正、删除,或了解处理方式、保留安排及有关服务提供方。我们可能要求提供合理必要的信息以核实和处理请求。您从未分享给我们的本地记录,无法由我们远程调取或删除,请通过 App 与系统功能管理。

ICE Hub 使用操作系统应用沙盒,并通过 HTTPS 请求已配置的资料目录与科研资源。设备安全、系统备份及您选择的外部服务也会影响信息保护;任何安全措施均无法提供绝对保证。

8. 适用人群与政策更新

ICE Hub 面向专业科研资料参考与会议工作,并非面向儿童的服务,也不是医疗器械,不提供患者个体化诊断或治疗建议。科研资料可能讨论疾病、药物与临床前研究。

本政策自 2026 年 10 月 23 日起生效。信息处理方式发生变化时,我们会更新政策及日期。新增账号、云上传或新的数据处理服务等重要变更,将通过适当方式说明,并在适用法律要求时提供相应选择。

9. 责任主体与联系

责任主体:北京爱思益普生物科技股份有限公司(ICE Bioscience INC.)。

隐私与支持邮箱:omkt@ice-biosci.com。

ICE Hub · iPhone & iPad · English

ICE Hub support

Help with scientific resources, conference planning and your personal conference records. The first release requires no ICE Hub account and does not include quotations or company-cloud uploads.

Last updated ·
In this section
  1. Contact support
  2. Resources or a PDF will not load
  3. Change the language or appearance
  4. Take or import a poster photo
  5. Keep conference text or voice notes
  6. Add a conference to Apple Calendar
  7. Protect local records and update safely
  8. Privacy and scientific-use questions

Contact support

Email omkt@ice-biosci.com with the app version, iPhone or iPad model, iOS or iPadOS version, the steps that led to the issue, and the relevant resource or conference title. A screenshot is optional; remove personal or confidential content before sending it.

Do not send passwords, authentication tokens, patient information, private recordings or unpublished scientific data. Support does not automatically receive your local notes or photos and cannot recover records stored only on your device.

Resources or a PDF will not load

Check your connection and refresh Resources. The catalog and individual documents are loaded separately, so one may be available while another is not. Retry the item or use its official website link. Source files can move or change; include the title and link when reporting an issue.

Previously cached catalog content may remain available without a connection. First use requires a successful network request. Only supported documents actually downloaded in the app are available offline; website-only resources are not converted to offline PDFs.

Change the language or appearance

Open Settings from Home or the iPad sidebar. Under App Language, choose English or 简体中文. This changes native navigation and controls only. Website resources, conference names and locations, PDFs, OCR results and your own notes keep their original language.

Under Appearance, choose Follow System, Day or Night. Scientific PDFs and poster images retain their original colors.

Take or import a poster photo

Open Events, choose Captures and start a capture. Select the conference, take a photo or use the system photo picker, review the result and choose Done after the local save. Full-poster OCR supports search; small text, glare and blur can affect accuracy.

Captures stay on your device in this release. There is no company-upload or retry-upload action. Deleting a capture does not delete the original item in Photos, and photos taken in ICE Hub are not automatically copied to your personal Photos library.

Keep conference text or voice notes

Open a conference and choose Add Note, then create a text note or start a voice recording. Microphone and speech-recognition permissions are used for the corresponding functions. Denying them does not prevent browsing or text notes.

Transcription depends on device, system and language support. Some Apple paths may use network processing or need a model download. Failed recognition preserves your audio; retry later or edit the text. Transcripts are working notes, not guaranteed verbatim records.

Add a conference to Apple Calendar

Choose Add to Apple Calendar and review the title, dates and destination calendar in Apple's editor. Choose Add or Cancel yourself. ICE Hub does not inspect existing calendar entries or detect duplicates. Verify important dates and locations with the organizer.

Protect local records and update safely

Favorites, downloads, captures and notes belong to the installed app's local storage. There is no company-cloud backup or automatic cross-device recovery in this release. Export important notes and share important captures before deleting the app or changing devices.

Use the App Store to update the same installed App Store app. Avoid deleting the app to troubleshoot it, because deleting the app and its data can remove local records. A separately installed edition does not automatically transfer its records into another app installation.

Privacy and scientific-use questions

Read the privacy policy for information about local storage, website requests, speech recognition, system backups and deletion. Send privacy requests to omkt@ice-biosci.com.

ICE Hub is a professional scientific-reference and conference tool, not a medical device or a source of patient-specific diagnosis or treatment advice. Use of materials is subject to the relevant rights and conference rules.

ICE Hub · iPhone 与 iPad · 简体中文

ICE Hub 支持

查找科研资料、会议行程与个人会议记录的使用帮助。首版无需 ICE Hub 账号,不包含报价或公司云上传功能。

更新日期 ·
本节目录
  1. 联系支持团队
  2. 资料或 PDF 无法加载
  3. 切换界面语言和外观
  4. 拍摄或导入会议海报
  5. 保存会议文字或语音笔记
  6. 添加到 Apple 日历
  7. 保护本地记录并安全更新
  8. 隐私与科研使用说明

联系支持团队

请发送邮件至 omkt@ice-biosci.com,并说明 App 版本、iPhone 或 iPad 型号、iOS 或 iPadOS 版本、问题出现步骤及相关资料或会议名称。如需附上截图,请先移除个人信息和机密内容。

请勿发送密码、身份令牌、患者信息、私人录音或未公开的科研数据。支持团队不会自动收到您的本地笔记或照片,也无法恢复仅保存在您设备上的记录。

资料或 PDF 无法加载

请先检查网络,再刷新“资料”页。目录与单独文档分别加载,可能出现其中一项可用而另一项暂时不可用的情况。请重试该资料,或打开其官网链接。原始文件可能移动或更新,反馈时请附上名称和链接。

网络不可用时,App 可能显示此前成功缓存的目录;首次使用仍需成功联网。只有已在 App 内实际下载的支持文档可离线阅读,仅提供网页的资料不会转换成离线 PDF。

切换界面语言和外观

从首页或 iPad 侧栏进入设置,在“App 语言”中选择 English 或简体中文。切换仅影响原生导航与控件,官网资料、会议名称及地点、PDF、OCR 结果和个人笔记均保留原文。

在“外观”中选择跟随系统、日间或夜间。科研 PDF 与海报图像保留原有颜色。

拍摄或导入会议海报

进入“会议”中的“会议拍摄”,开始流程并选择关联会议,然后拍照或使用系统照片选择器导入照片。检查结果,本地保存后选择“完成”。整张海报的识别文字可用于搜索;小字、反光或模糊会影响准确性。

首版将拍摄记录保存在本机,没有公司上传或重试上传功能。删除拍摄记录不会删除照片图库原图,通过 ICE Hub 拍摄的照片也不会自动复制到个人照片图库。

保存会议文字或语音笔记

打开会议详情,选择“添加笔记”,再创建文字笔记或开始语音录制。麦克风和语音识别权限用于对应功能,拒绝授权不影响浏览资料或填写文字笔记。

转录可用性取决于设备、系统及语种支持。部分 Apple 识别路径可能联网处理录音或需要下载模型。识别失败后仍保留录音,可稍后重试或编辑文字。转录用于工作记录,不保证逐字准确。

添加到 Apple 日历

选择“添加到 Apple 日历”,在 Apple 编辑器中检查名称、日期及目标日历,再自行选择添加或取消。ICE Hub 不检查已有日历条目,无法自动识别重复事件。重要日期与地点请向主办方确认。

保护本地记录并安全更新

收藏、下载、拍摄记录和笔记属于当前安装 App 的本地数据。首版没有公司云备份或自动跨设备恢复。删除 App 或更换设备前,请先导出重要笔记,并分享保存重要海报。

通过 App Store 更新同一个正式 App 即可。排查问题时请避免先删除 App,因为删除 App 及其数据可能移除本地记录。单独安装的不同版本不会自动向另一个 App 安装实例转移记录。

隐私与科研使用说明

请阅读隐私政策,了解本地存储、网站请求、语音识别、系统备份和删除的相关说明。隐私请求可发送至 omkt@ice-biosci.com。

ICE Hub 提供专业科研资料参考与会议工具,并非医疗器械,不提供患者个体化诊断或治疗建议。资料的使用应遵守对应权利人及会议规则。

Contact / 联系

ICE Bioscience INC. · 北京爱思益普生物科技股份有限公司

omkt@ice-biosci.com